Privacy Policy

Last Updated: December 18, 2023

1. Introduction

Welcome to (hereinafter referred to as “Knoxera,” “we,” “us,” or “our”). At Knoxera, we are committed to protecting and respecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, storage, sharing, and protection of your personal information. By accessing or using, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect personal information that you provide voluntarily when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact us via email or through our website

The information we collect may include:

  • Name
  • Email address
  • Shipping and billing address
  • Payment information

3. Use of Information

We use the collected information for the following purposes:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Respond to your inquiries and provide customer support
  • Send marketing communications (if you have opted in)

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Your information may be shared with trusted service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are obligated to keep your information confidential.

5. Data Security

We implement security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

6. Cookies uses cookies to enhance your experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccuracies in your personal information
  • Request the deletion of your personal information
  • Opt-out of marketing communications

To exercise these rights, please contact us at

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon the posting of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Othaya Road 45, Kileleshwa
Nairobi, Kenya

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